Windscreen washer not working

[campbec13]

This my first post....

Recently my windscreen washer has stopped working, i am not sure if it is linked but i recently retro fitted an RNS315 stereo, DAB antenna and microphone. I initial thought it was the washer bottle motor and I replaced this but it was still not working. So i bit the bullet and brought the VCDS software which came back with the following fault, does any body have any ideas?

Address 09: Cent. Elect. (J519) Labels: 1K0-937-08x-09.clb
Part No SW: 5K0 937 086 C HW: 5K0 937 086 C
Component: BCM PQ35 M 011 0029
Revision: BC011001
Coding: 48100A3B9025E100408800803400012643513B88536D8D60018000000000
Shop #: WSC 00020 790 00000
VCID: 34670C15976F93BE4FF-8061

Subsystem 1 - Part No: 1K8 955 119 E Labels: 1KX-955-119.CLB
Component: Wischer 26021 22 0614
Coding: 009795

Subsystem 2 - Part No: 1K0 955 559 AH Labels: 1K0-955-559-AG.CLB
Component: RLS 210410 05 54 0403
Coding: 0330ED

Subsystem 3 - Part No: 1K8 951 171
Component: DWA-Sensor 00 001 0104
Coding: 000000

Subsystem 4 - Part No: 1K8 951 605 A
Component: LIN BACKUP HO H11 9004
Coding: 000000

1 Fault Found:
00897 - Windshield Washer Pump (V5)
012 - Electrical Fault in Circuit
Freeze Frame:
Fault Status: 01101100
Fault Priority: 3
Fault Frequency: 1
Reset counter: 175
Mileage: 55131 km
Time Indication: 0
Date: 2045.14.29
Time: 21:00:48

Freeze Frame:
Term 15 On
Voltage: 13.90 V
ON
ON
OFF
OFF
OFF

[Giuseppe198122]

Hello I have the same problem have you solved it?

[Jimijokela]

Hah, i have the same problem. I can hear that the pump works and light washers works too.. Anybody knows what this could be?

[Cuprabob]

Hah, i have the same problem. I can hear that the pump works and light washers works too.. Anybody knows what this could be?

For reference, the headlight washers have their own pump.

The windscreen washer pump operates one.direcion for for front screen and in reverse direction for the rear washer.

With the lights switched off, can you still hear the pump. If you can't switch the lights off, put on sidelights to deactivate headlight washers?

Does the rear washer.work?

[Jimijokela]

Solved. For some reason the pump went reverse when i used vcds and disassemble rear wiper. So everytime i tried to wash the windscreen it actually went to back. For my luck the back hose were shut

[Giuseppe198122]

Solved. For some reason the pump went reverse when i used vcds and disassemble rear wiper. So everytime i tried to wash the windscreen it actually went to back. For my luck the back hose were shut

could you please tell me how to solve my problem too?

[Jimijokela]

Firstly you want to turn off your headlights and listen does the pump work. If it does try to take pipes off the pump. One goes to rear wiper and another to windscreen. If the fluid comes out maybe our pipes are stuck/leaking? My problem was modifications trough vcds.

[Giuseppe198122]

Firstly you want to turn off your headlights and listen does the pump work. If it does try to take pipes off the pump. One goes to rear wiper and another to windscreen. If the fluid comes out maybe our pipes are stuck/leaking? My problem was modifications trough vcds.

wich modifications you made?

[Jimijokela]

I unchecked 'rear wiper installed' box. So the pump were spinning at the wrong way when i tried to wash windscreen. Started working immedianetely when i checked the box again.