Just had a 40k miles full service done over the weekend and after me asking the garage not to use longlife oil, i got given 10w 40.I only realized this after looking at the paperwork last night.
I rang them and the mechanic said it was according to the book. I looked at the manual and there is a table showing VW 502.000 oil standard for Time and distance. Furthermore, there are oil of 10w 40 spec that meets the standard. So in that sense, he was 'right'.
The place that did it ( a VAG specialist) , is too far from home and i only used them because i was in that area over the weekend.
Personally i am not too convinced and now worried about the damage this oil grade might cause over the next 10k miles. Should i get it drain out and put some proper 5w30 back in? If yes, how soon?
This episode also raises an issue - how do we ever know what oil a generic garage put into a customer's engines