Busted Tensioner - Evidence Required Please
Posted: Thu Mar 08, 2018 8:59 pm
They say ignorance is bliss but not in my case. Unfortunately I came to the party too late to know there is a problem with VW timing chain tensioners....
Mine failed on my 2010 2.0 TSi back in November and I've been at loggerheads with VW ever since.
The car has been maintained at the dealership in Guildford since I bought it (in Southampton) in 2013 but at no time did they mention it could be an issue or I'd have had it replaced. The timing mechanism has a service interval of 120,000 yet mine has gone at 45,000 - absolutely shocking.
Now I'm looking at a 7K bill for a new engine and I'm not sure it's even worth it
I've approached citizens advice and the motor ombudsman and I may have a case under the sale of goods act but only if I can show that the dealership I bought it from were aware of the problem before January 2013.
I've seen evidence of other makes and models across the VAG group and I even have a copy of the TSB that was issued in the US (I believe) in 2012. It even looks like there's an admission of guilt in this German article (use google translate):
http://www.autobild.de/artikel/vw-tsi-m ... 93757.html" onclick="window.open(this.href);return false;
I'm hoping to round up some evidence of other similar failures in the UK at least - same spec engine would be ideal - so would appreciate any info anyone has, particularly if they know of it happening out of Peter Cooper VW in Southampton.
Your help would be very much appreciated.
Mine failed on my 2010 2.0 TSi back in November and I've been at loggerheads with VW ever since.
The car has been maintained at the dealership in Guildford since I bought it (in Southampton) in 2013 but at no time did they mention it could be an issue or I'd have had it replaced. The timing mechanism has a service interval of 120,000 yet mine has gone at 45,000 - absolutely shocking.
Now I'm looking at a 7K bill for a new engine and I'm not sure it's even worth it
I've approached citizens advice and the motor ombudsman and I may have a case under the sale of goods act but only if I can show that the dealership I bought it from were aware of the problem before January 2013.
I've seen evidence of other makes and models across the VAG group and I even have a copy of the TSB that was issued in the US (I believe) in 2012. It even looks like there's an admission of guilt in this German article (use google translate):
http://www.autobild.de/artikel/vw-tsi-m ... 93757.html" onclick="window.open(this.href);return false;
I'm hoping to round up some evidence of other similar failures in the UK at least - same spec engine would be ideal - so would appreciate any info anyone has, particularly if they know of it happening out of Peter Cooper VW in Southampton.
Your help would be very much appreciated.