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No display on RNS 510 satnav system - please help
Posted: Fri Nov 28, 2014 8:33 pm
by jayroc
Hi guy,
I hope you can tell me what might be wrong with the display / screen on my RNS 510 satnav system
The LCD screen and display suddenly stopped working and now just shows a blank white screen.
Has anyone ever experienced this before?
I hope you guys can tell me what might be wrong.
I look forward to your advice and reply.
thanks,
Jay
Re: No display on RNS 510 satnav system - please help
Posted: Fri Nov 28, 2014 9:37 pm
by iforland
I had this on mine, did a bit of searching and several sites suggested a lose cable inside (I took it apart - nothing), other sites suggested a firmware update could fix (did firmware upgrade - nothing), finally got to new main board required at a repair centre (can't remember which one but there are loads if you search for them) - they wanted £250 - so I sold it on ebay for £100 and bought a second hand one!!
Re: No display on RNS 510 satnav system
Posted: Sat Nov 29, 2014 11:40 am
by jayroc
iforland,
thanks for your response and advice. The car is still under warranty so I'm taking it straight back to the dealer to sort it out. It's their problem!!!
Re: No display on RNS 510 satnav system - please help
Posted: Wed Dec 24, 2014 12:36 pm
by roc82
Did you managed to find out what was the cause for the white screen? I am currently having the same issue.
I've removed the RNS hoping that the issue will be a loose cable, but nothing.
Cheers
Re: No display on RNS 510 satnav system - please help
Posted: Wed Dec 31, 2014 3:12 pm
by jayroc
Yes! I was told it's the motherboard and so it was replaced and it's now working fine.
Re: No display on RNS 510 satnav system - please help
Posted: Wed Dec 31, 2014 8:51 pm
by roc82
Thanks mate.
If you don't mind asking, what was the cost of the new motherboard?
Cheers
Re: No display on RNS 510 satnav system - please help
Posted: Wed Dec 31, 2014 10:24 pm
by jayroc
The dealer told me that the job was contracted to a company that specialise in car audio and satnav. The dealer did not disclose what it cost them to replace the motherboard.
As you may be aware a new RNS from dealer cost £1700 but you may want to consider buying a much cheaper used one online or from a company that specialises in car audio satnav.
I used VW Citygate but I would not recommend them due to bad experience and poor customer service.
Hope this helps.
Re: No display on RNS 510 satnav system - please help
Posted: Thu Jan 01, 2015 7:33 am
by roc82
Thanks jayroc
Re: No display on RNS 510 satnav system - please help
Posted: Thu Jan 01, 2015 12:35 pm
by iforland
Hi there, when one of the speakers on my RNS510 stopped working this guy was really helpful and sold me the part to fix myself.
http://www.rns510repairserviceuk.com" onclick="window.open(this.href);return false;
Re: No display on RNS 510 satnav system - please help
Posted: Thu Jan 01, 2015 3:39 pm
by roc82
Thanks mate
Re: No display on RNS 510 satnav system - please help
Posted: Thu Jan 01, 2015 3:47 pm
by jayroc
Roc82,
I believe a company called BBA REMAN can repair or replace the device for you.
Contact details:
Unit 1 Stirling Park
Laker Road
Rochester
Kent
ME1 3QR
United Kingdom
Tel: +44 (0)1634 687222
Re: No display on RNS 510 satnav system - please help
Posted: Fri Jan 02, 2015 7:31 am
by roc82
Thanks mate, really apreciate your help

The only problem would be that I am quite far from UK, so I guess I would have to search a local repair shop, or go to a vw dealership.
Cheers