VW dealers

Talk about general things related to the new VW Scirocco in here.
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roccoVPR
Posts: 1
Joined: Thu Apr 11, 2013 8:49 pm
I drive a: GT 2.0 TDI 170/184
In: Reflex Silver
With a: Manual box

VW dealers

Post by roccoVPR »

Possibly a silly question this but,

Not particularly satisfied with the customer service I have had of late from the VW dealer from which I bought my car. I took out the 2 year/ 20000 mile service pack and free MOT. I'm now ready for first MOT, and also have a few minor niggles that should be sorted under warranty.

Can I go to any other VW dealership with this remaining service pack, or does it have to be used with the original dealer? Also I'm considering extended warranty options. Are these specific to the actual dealer or covered by all VW dealers?
Cuprabob
Posts: 5036
Joined: Sat Aug 07, 2010 2:31 pm
I drive a: GT 2.0 TDI 170/184
In: Rising Blue
With a: Manual box
Options: Panoramic Roof, 19" Black Luganos, Vienna Leather, Parking Sensors, DAB, Dynaudio, Bluetooth, Cruise, Folding Mirrors, Xenons
Location: S/W Scotland

Re: VW dealers

Post by Cuprabob »

Yrs, the service plan can be used at any VW franchise dealer as can the warranty and extended warranty, assuming it's the VW Mondial Extended Warranty. With other warranty companies it depends on their T&Cs
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Ryy
Posts: 1098
Joined: Tue Nov 23, 2010 11:21 pm
I drive a: GT 2.0 TSI
In: Viper Green
With a: Manual box
Options: Sat Nav, Heated Leather Seats, Dynaudio, Kit with 19" alloys, 30mm Front / 20mm Rear Lowering Springs, Folding Mirrors, Interior Mats, REVO Stage 1, Carbon wrapped bits and bobs.
Location: England

Re: VW dealers

Post by Ryy »

Just had a quote on my 59 plate for another years warranty and the quote was just under £300 for the 2nd level (everything bar electrics and whatever the word is they use. wear and tear, like tyres).
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